Who we are
Suggested text: Our website address is: https://emilywestcounselling.co.uk
Last updated: 16/06/2025
I am committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This policy outlines how I collect, use, and store your data in accordance with the UK GDPR and Data Protection Act 2018.
1. Who I Am
This website is operated by a sole practitioner counsellor based in Exmouth, UK. If you have any questions about this privacy policy or the way your data is handled, please contact me using the contact form or details provided on the Contact page.
2. What Information I Collect
I may collect the following personal information:
- Your name
- Your email address
- Your phone number (if provided)
- Any personal information you include in your message via the Contact Form.
3. How Your Information Is Used
Your information is collected solely to:
- Respond to your enquiry
- Arrange appointments or consultations
- Provide relevant counselling services (if agreed)
I will never use your data for marketing or pass it on to third parties without your consent, unless legally required to do so.
4. Cookies
This website uses cookies to improve your browsing experience and help me understand how the site is being used.
Cookies may:
- Track anonymised usage via tools like Google Analytics
- Remember basic settings to improve site performance
- Be used by embedded content (e.g., maps or forms)
You can manage or disable cookies through your browser settings at any time.
5. How Your Data Is Stored
Any personal information you submit via the contact form is stored securely and accessed only by me. I take all reasonable steps to keep your data safe, including the use of password protection and secure devices.
If you go on to work with me, further information about confidentiality and data protection will be provided in a written counselling agreement.
6. Your Rights
Under data protection laws, you have the right to:
- Access the personal information I hold about you
- Request correction of any inaccurate data
- Request deletion of your data (where legally permissible)
- Withdraw consent for me to use your data
- Raise concerns with the Information Commissioner’s Office (ICO)
7. Contact
If you have any questions about this privacy policy or how your data is handled, please get in touch via the contact form or email.